работа.поиск:
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работа в Киеве
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Заработная плата: 1000 USD
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Добавлено: 2006-09-08 15:53:12
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Support Specialist
Location: Kiev, Ukraine
Under local supervision, provide 24 x 7 global support services for one or more corporate applications. Track issues and address/coordinate related activities in the Corporate HelpDesk System. Analyze application problems and engage multiple resources to implement solutions with minimal assistance. Will be expected to develop technical expertise in one or more applications, and backup coverage in additional applications. Will interact with global internal clients.
This is an Entry position with relevant degree or experience. Interest in working with business users, application developers, regional operations, and vendors as needed, to understand and solve problems. Solid communication skills. Strong customer service attitude. Experience in Lotus Notes, Power Builder, Relational Database (Oracle/MSSQL) and Web Applications helpful.
This opening is focused on the support of Company developed, Commercial Off The Shelf (COTS), and 3rd party Application Service Provider (ASP) applications. Strong problem solving skills are needed on a daily basis. Flexibility and the ability to work in fast paced environment with sometimes short and changing deadlines. Ability to handle/manage multiple priorities.
Excellent interpersonal, teamwork and communication skills. Verbal and written fluency in English a must. Preference is for 1-3 years experience in a support related professional work environment.
800-1000$
To apply, please send your detailed resume in English and Russian to semenova@itpg.com.ua (write “Support Specialist” in the subject line).
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