работа.поиск:
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Customer Support Representative
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работа в Киеве
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Заработная плата: 350 USD
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Добавлено: 2006-10-26 09:36:49
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We are currently seeking for Customer Service Representative with excellent English skills to work during NIGHT hours. The job will require managing incoming orders from initiation to submission phase and delivering a timely and professional service to our customers.
KEY RESPONSIBILITIES:
1. Respond promptly to all customer queries by phone, email or online chat.
2. Provide support and manage the communication between customers and contractors.
3. Revise, proofread and edit completed orders before final submission to customers.
4. Resolve customers' service or billing complaints by performing activities such as refunding money or adjusting bills.
5. Make process/product improvement recommendations to supervisor.
JOB REQUIREMENTS:
1. Excellent written and verbal communication skills in English.
2. Understanding of sales and customer support roles.
3. Strong personality, clients needs orientation, self-motivation, and flexibility.
4. Previous experience is preferred, but not required.
WORKING HOURS:
Every two nights from 21.00 till 09.00 followed by two days and nights off.
STARTING SALARY: $350.
PLEASE NOTE: this is an urgent opening and we will make a decision
on the first come - first serve basis!
To apply for this position, please send your short CV to
hr@job4writers.com with "Customer Service Rep" in subject line.
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